Lockdown Information

Lockdown Information

We will be closed for browsing while we are in Lockdown, but you can still buy books from us!

Click and Collect

We will be providing a click and collect service for orders which are paid for by phone or in our online shop.

If you’ve ordered books for collection please wait for us to notify you that they are ready before coming to collect them. Processing of online orders takes 1-3 days.

If you want to order any additional books please do so by phone or from our online shop – we will be unable to accept any orders at the door.

Once we’ve notified you that your order is ready, you can collect it during our opening hours: Monday-Saturday 10am-4pm

We will not be able to give bookshop loyalty card discounts when you pay for an order by phone or on our website, but will include the relevant number of loyalty card stamps with orders for collection at the bookshop.

Posting

Orders are posted 2nd class and delivery takes on average 3-5 working days in addition to the processing time.

At this current time we are unable extend our bookshop loyalty scheme to include online postal customers. We still operate a paper system which cannot be applied to distance orders.

Bookshop.org

If you want to order books which are not available from our online shop please order via our page on Bookshop.org.

This is a brilliant new online shop supporting independent bookshops in the UK.

Order any book for delivery direct to your homes from our wholesaler’s warehouse via this link:

uk.bookshop.org/shop/sevenoaksbookshop

Returns Policy

We are unable to accept returns during lockdown.

Please keep your unwanted books safe, in pristine condition and with relevant receipts until we reopen fully.

You will be able to bring them back and get a credit note or exchange for books purchased in the shop, or a refund for books purchased from our online shop.